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Communication Program for Small Businesses | Resolve Conflict & Build Teams
Every small business has a story. What's yours?
Perhaps your story features brilliant employees who don't feel heard, or small teams struggling with workplace communication. Maybe it’s a business owner who cares deeply but struggles to bridge the gaps in team dynamics.
You don't need expensive consultants or an operational overhaul. You need a practical system.
Our new small business communication program provides the targeted conflict resolution training and practical, self-guided workshops to teach your team how to connect effectively. This affordable, comprehensive program is designed to be implemented internally by your team, helping you resolve conflict and build collaborative workplaces where everyone thrives.
The Needs Languages Mission
We offer expert workplace communication training, consulting, and executive coaching designed to prevent costly conflict resolution issues. We help mid-to-large organizations across the government, healthcare, hospitality (hotels), education, business, and technology sectors build thriving, collaborative teams.
The High Cost of Workplace Conflict & The Needs Languages Solution
Workplace conflict cost U.S. businesses an estimated $359 billion over a decade; imagine the impact on companies now. But here's what most organizations miss:
The solution isn't complicated. You don't need a complete operational overhaul or a band-aid fix.
It’s about implementing effective workplace communication training that teaches teams how to understand how different people process information and adapt their approach accordingly.
When people feel genuinely heard through our proven conflict resolution coaching:
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A disengaged employee becomes re-engaged
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A tense conversation shifts to productivity
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A divided team discovers common ground
That's the measurable business transformation The Needs Languages™ creates.
The Solution
A Proprietary System Backed by Years of Research
The Needs Languages™ equips your managers and HR teams with practical tools grounded in conflict resolution theory, organizational psychology, game theory, and communication frameworks.
What your team learns:
✓ Navigate conflict before it escalates
✓ Build trust across diverse teams
✓ Get peak performance while employees feel valued
✓ Create psychological safety that lasts
✓ Understand how people process information differently
This isn't theory. It's actionable from day one.
Complete research documentation available upon request.
Why It Works
The Data:
Organizations with strong workplace communication see:
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56% increase in job performance
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75% reduction in sick days
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50% drop in turnover risk
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$19 ROI for every $1 invested in workplace culture
95% of participants in conflict-resolution training see measurable improvement in their work environment.
The problem isn't your people. It's how they're connecting.
How We Work Together
Simple. Clear. Results-Driven.
STEP 1
Qualification Call (Invitation Only)
Before we dive in, we must ensure we're a good fit. We are highly selective because my approach works best for organizations that are ready to implement new systems within 30 days and have a committed leadership team dedicated to solving root issues. If you meet our criteria, we'll schedule a deep-dive to discuss your challenges, turnover, and leadership gaps.
STEP 2
Custom Training
Your team learns practical tools they can use immediately. No fluff. Fundamental skills for your industry.
STEP 3
Measurable Impact
We track what matters: turnover rates, conflict incidents, and engagement scores. You see the ROI.
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Who We Are
The Needs Languages
noun – needs languages /nēdz/ˈlaNGɡwij/
Led by an I/O Psychology Expert with Lived Experience
Years of research. Speaking engagements at SHRM, SIOP, and academic conferences. A TEDx Talk on loneliness and belonging. Training in Game Theory, Thomas-Kilmann, CBT, DBT, and multiple conflict resolution modalities.
But more importantly, someone who understands what it's like when workplaces aren't built for everyone and who created a system that changes that.
What Our Clients Say
Real stories from leaders, teams, and organizations who’ve used The Needs Languages to resolve conflict, build trust, and create workplaces where everyone feels they belong.
Nicole has helped me navigate several complex career choices and leadership responses. She compassionately listens and astutely finds the core of the issues and concerns I present, then works with me to find solutions tailored to the unique factors of my challenges so that next steps are realistic and attainable for me. A great combination of strategic and tactical coaching. Highly recommend!
Jennifer
